White Glove Supplier Management for you
Rigorous accountability for your vendors.
Unbiased Supplier Neutral Telecom and
IT consulting,
You get a highly invested partner who will:
• Learn your business structure and goals up front, understand your IT infrastructure, and how it integrates with your carrier service needs
• Determine the optimal solution for your business then do the research to source the optimal solution & negotiate contracts
• Implement and support the selected solution
We stay on with your team to handle all customer service and escalations, becoming an integrated part of your organization’s ecosystem.
Vendor Accountability
We rigorously monitor every product we have under our management. From basic uptime, to bill reviews, to ticket closure, we ensure that you are receiving the service you signed up for. If we see an error, we will manage the appropriate credits accordingly.
Vendors perform when you present them with actionable data.
Project Management
We have extensive experience with carrier migrations, data center moves, voice and contract center migrations and IoT. Let us manage the migration for you so you can focus on more important projects.
Often an external, neutral third party can get better results.
Automation
Everyone else is doing it, if you haven’t started you are at a competitive disadvantage. Let us help you automate business processes such as mobile device and workstation deployment.