Complete Telecom & IT Solutions
At EmergingTel, we simplify your business technology by combining telecom, IT management, communications, and security into one trusted partnership. Instead of managing multiple vendors, you get a single team that ensures everything works seamlessly together — saving you time, money, and stress.
Helping your Business Succeed
Customer contact center solutions are tools and services that help businesses communicate with their customers more effectively. These solutions are designed to make customer service faster, easier, and more convenient—for both the company and the customer.
EmergingTel serves as both a matchmaker and a manager for your technology services. As a telecom agent, we partner with dozens of providers — including Verizon, GoTo, and Nextiva — to shop around on your behalf, negotiate competitive pricing, and stay involved after setup to ensure service quality. As an MSP, we manage critical technology tools from top vendors like Microsoft and Cisco, taking care of updates, licenses, configurations, and direct vendor troubleshooting.
The benefit: streamlined vendor management, expert advice, and a single point of contact for all your telecom and IT needs.
Telecom & Managed IT Services
We take care of your communication systems and IT infrastructure so you can focus on growing your business. From managing internet, phones, and networks to providing 24/7 monitoring, data protection, and help desk support, we deliver convenience, consistency, and confidence. With one point of contact for all issues, problems are resolved faster, systems run more smoothly, and costs stay predictable.
Unified Communications (UCaaS)
EmergingTel integrates all your business communications — phone calls, video meetings, messaging, and collaboration tools — into one cloud-based system. UCaaS lets your team work from anywhere, scales as you grow, reduces costs, and ensures secure, reliable connectivity. The result is simpler communication and better collaboration across your business.
Contact Center Solutions
We help businesses stay connected with their customers by delivering modern contact center tools. Whether through phones, live chat, email, social media, or self-service options, our solutions improve customer experience with faster support, reduced wait times, and multiple communication channels. Built-in reporting tools help you monitor performance and continuously improve service.
Secure Access Services
Security starts with controlling who can access your systems, apps, and data. Our secure access solutions verify identity, permissions, and device safety — whether employees are in the office, working remotely, or traveling. Tailored for industries like healthcare, finance, legal, and government, these services protect sensitive data, prevent cyberattacks, and make remote work safe and easy.
Cybersecurity Services
As your managed security partner, EmergingTel provides layered protection against cyber threats. Our services include antivirus and endpoint protection, firewalls, email security, multi-factor authentication, backups, 24/7 monitoring, and vulnerability testing. We not only block threats before they happen but also respond quickly if incidents occur, minimizing downtime and keeping your business safe.
Project Management
When you work with EmergingTel, you’re not left managing complex vendor relationships or technical details alone. We act as your single point of contact from planning to completion.
The result: smoother projects, fewer surprises, and a trusted partner guiding every step.
Coordination: We bring in the right vendors and ensure everyone is aligned.
Clear Steps: Projects are broken into simple milestones and responsibilities.
Technical Expertise: We handle the heavy lifting — installations, configurations, troubleshooting.
One Contact: Instead of chasing multiple vendors, you call us.
Adaptability: We monitor progress and adjust if needs shift or vendors fall behind.
Remote & On-Site Services
We offer flexible support tailored to your needs:
- Remote Support: 24/7 monitoring, software updates, security patches, troubleshooting, and vendor issue resolution — all handled quickly without on-site disruption.
- On-Site Support: When hands-on help is needed, we assist with office setups, equipment installations, cabling, firewalls, and in-person troubleshooting or security audits.
The benefit: responsive support whenever and however you need it — fast remote help or in-person expertise.
End-to-End Coverage: From connectivity to cybersecurity.
One Team to Call: No more chasing vendors.
Faster Problem Solving: Issues resolved efficiently.
Flexibility: Remote or on-site support, depending on your needs.
Trusted Partner: A team that understands your business and keeps everything running smoothly.
We’ve Been Leading the Communications Industry For Over 10 years
Founded in 2016 by industry veterans Mark DeMeo and David Curry. EmergingTel was built on a shared vision: to deliver smarter, customer-first solutions from user experience to applications performance, backed by decades of expertise in technology, business strategy, and service excellence.
Contact Us to Get Started
Contact us for a free consultation and proposal for Telecom and IT solutions.
